The internet has made a significant impact on the way business is done now compared to 20 years ago. However, your company’s reputation is still just as important now as it was back then. The only difference is that now consumers rely on the internet to learn about a company’s reputation.
It’s important for companies to monitor online reviews and social media to keep their reputations intact and to deal with any negative situations in the correct manner to maintain a good reputation.
Not sure why you need to manage your online reputation? Check out the infographic below for numerous reasons why you need to start.